The rapid advancements in artificial intelligence (AI) are redefining the standards of emotional intelligence at a dizzying pace. A recent study shows that AIs, such as language models, outperform humans in tests designed to assess this skill. These results overturn the perception of intelligence and *emotional capacity*, sparking heated debates about the ethical and societal implications of this unprecedented reality. The potential applications in education and conflict management are *promising and complex*, prompting deep reflection on the role of AIs in our daily lives.
Artificial Intelligence and Emotional Intelligence
A research team, comprising the University of Geneva (UNIGE) and the University of Bern (UniBE), evaluated six generative Artificial Intelligence (GAI) models on their ability to suggest appropriate behaviors during emotionally charged situations. These tests utilized emotional intelligence assessments typically designed for humans.
Significant Test Results
The results reveal that LLMs (large language models) have surpassed average human performance. The scores achieved by the GAI were 82% compared to only 56% for human testers. This finding indicates that artificial intelligences not only perceive emotions but also understand the behavior associated with emotional intelligence.
Applied Tests and Emotional Scenarios
Five tests, commonly used in research and professional contexts, were applied to the GAI, including ChatGPT. These assessments included scenarios such as the reaction of a colleague whose idea was stolen. The choices included arguing with the colleague, discussing it with a superior, or even silently feeling resentment. The models demonstrated a keen understanding of human emotions.
Creation of New Tests at Record Speed
In a second phase, the researchers asked ChatGPT-4 to create new emotional intelligence tests. These exercises were then administered to over 400 participants. The results showed that these generic tests were as reliable and realistic as those developed over several years. This illustrates the GAI’s ability to generate scenarios tailored to specific contexts.
Potential Applications Across Various Fields
The results of this study suggest that artificial intelligence can play a significant role in fields traditionally reserved for humans, including education, coaching, or conflict management. However, the integration of these technologies must be accompanied by expert supervision to ensure their optimal use.
Current Context and Future Perspectives
This advancement in research on the emotional intelligence of AIs raises many questions about their place in our lives. Use cases such as those mentioned in the article about therapeutic chatbots illustrate scenarios where these systems can become valuable tools. The understanding of emotions by AIs paves the way for unprecedented applications.
Quotes and Previous Works
The study, published in Communications Psychology, demonstrates how these artificial intelligences, such as ChatGPT, possess emotional knowledge and can reason in ways once thought to be exclusive to humans.
For more information on the advancement of artificial intelligence in the emotional domain, it is recommended to visit the article on artificial intelligence and its implications. The stakes of this evolution affect various fields and deserve to be followed closely to understand its future impacts.
Common FAQs
What is artificial emotional intelligence?
Artificial emotional intelligence refers to the capacity of artificial intelligences, such as language models, to understand, regulate, and manage emotions in various scenarios. This includes their ability to suggest appropriate behaviors in emotionally charged situations.
How do artificial intelligences perform in emotional intelligence tests?
Artificial intelligences, particularly advanced language models, have been subjected to emotional intelligence tests where they achieved better results than humans. They can analyze complex emotional scenarios and choose appropriate responses more effectively.
What types of scenarios were used to test the emotional intelligence of artificial intelligences?
The scenarios include situations of professional conflict or emotional dilemmas, such as deciding the best reaction to an injustice at work, to assess the AI’s ability to solve emotional problems.
Why do artificial intelligences outperform humans in these tests?
Language models can analyze vast datasets and identify optimal solutions from them, allowing them to propose responses in a more logical way and less influenced by human emotional biases.
What are the potential application areas for these artificial emotional intelligences?
These emotional intelligences can be used in various fields such as education, coaching, and conflict management, where they could offer tailored advice and solutions.
How do the new emotional intelligence tests created by AI compare to those developed by humans?
The new tests generated by AI have proven to be just as reliable and realistic as those developed by humans, while requiring a fraction of the time needed for their creation.
Are these artificial intelligences capable of genuinely understanding human emotions?
Although they can analyze and replicate appropriate emotional behaviors, artificial intelligences do not experience emotions authentically; their understanding is based on data analysis and learned patterns.
What is the impact of using AI in emotional contexts on human interaction?
While using AI in emotional contexts can improve the efficiency of interactions, it is crucial to ensure human supervision to guarantee that empathy and the complexity of human relationships are not overlooked.
