Tenth day of OpenAI announcements: ChatGPT launches into phone support in the United States!

Publié le 20 February 2025 à 18h26
modifié le 20 February 2025 à 18h26

OpenAI is revolutionizing the field of assistance by launching ChatGPT as part of an innovative phone assistance service. This service, available in the United States, will allow users to engage with artificial intelligence in a new way. *An interactive and accessible experience*, helping to overcome communication barriers.
Users will benefit from *15 free minutes per month*, providing a new approach to assistance and support. The integration of ChatGPT on this platform underscores a strategic turning point for OpenAI, thus broadening the accessibility of its services.

OpenAI deploys ChatGPT on phone and WhatsApp

OpenAI has announced a significant advancement by making ChatGPT accessible by phone in the United States, via the dedicated number 1-800-CHATGPT (1 800 242 8478). This initiative is part of a strategy aimed at democratizing access to artificial intelligence. Moreover, users can now interact with the AI directly on WhatsApp, without needing an account.

Features and accessibility

Fifteen free minutes of conversation are offered each month to American users, allowing recurring use without additional costs. This audio interaction mode, known as Voice Mode, is compatible with a wide range of devices, including traditional landline phones. The artificial intelligence has been tested based on the latest version, GPT-4, ensuring smooth and relevant interactions.

Using WhatsApp

Integrating ChatGPT with WhatsApp offers a unique experience by allowing users to converse in text mode without authentication formalities. Ultimately, authentication will facilitate access to additional features, such as personalized search or image sharing. This approach aims to simplify access to technology that is often perceived as complex.

Origin of the initiative

This feature originated from an internal hackathon at OpenAI, demonstrating a commitment to constantly innovate in user interfaces. Preliminary test results remain promising, enhancing the credibility of ChatGPT as a conversational assistant accessible to the general public.

Impact on user experience

This feature is likely to transform the way countless citizens interact with artificial intelligence. The ability to access ChatGPT via a simple phone call creates a dynamic that could significantly enhance the accessibility of advanced technologies. Providing an intuitive conversational interface allows a broader audience to benefit from the advantages offered by artificial intelligence.

Conclusion of the phone experience

This evolution in phone assistance demonstrates OpenAI’s commitment to enriching the user experience. Users can enjoy instant access to information without spending a dime. The implications of this advancement are undeniably vast, and the future of this feature looks promising. Phone assistance represents a new era for interaction between humans and machines.

Questions and answers about ChatGPT’s phone assistance

What is ChatGPT’s phone assistance?
ChatGPT’s phone assistance is a service that allows users based in the United States to interact with artificial intelligence by calling a dedicated number (1-800-CHATGPT). This service offers 15 minutes of free conversation per month.
How can I access the phone assistance service?
To access the service, simply call the number 1-800-CHATGPT. No authentication is required to benefit from the monthly 15 free minutes.
Can the phone assistance be used on non-smartphones?
Yes, the phone assistance is compatible with all devices, including traditional rotary phones.
Are there any fees associated with calling the ChatGPT service?
Calling the number 1-800-CHATGPT is free, and users benefit from a quota of 15 minutes of free conversation each month.
Are the features of ChatGPT by phone the same as in the app?
Users can ask questions and receive answers from ChatGPT by phone, although some advanced features, such as image sharing, will require authentication via other platforms like WhatsApp.
Is the phone assistance available only in the United States?
Yes, this service is currently available only to users residing in the United States.
Can I save my conversations with ChatGPT on the phone?
No, past conversations by phone are not recorded in the conversation history.
Can ChatGPT help me with specific topics via the phone?
Yes, the service can respond to a variety of questions on various topics, just as it does in the app.
What are the time limits for calls with ChatGPT?
Each user is entitled to a maximum of 15 minutes of calling with ChatGPT per month, but this time can be spread over several calls.
Do I need to sign up to use the phone assistance?
No sign-up is required to benefit from the phone assistance service; however, authentication will be necessary to access certain advanced features later on.

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