Hayete Gallot (Google Cloud) explains how the Mariner project seeks to make AI agents more accessible and understandable to the general public

Publié le 28 May 2025 à 09h53
modifié le 28 May 2025 à 09h53

The future of artificial intelligence lies in its accessibility. The complexity of AI agents has long been a barrier, limiting their adoption by the general public. Hayete Gallot of Google Cloud reveals how the *Mariner project* aims to transcend this barrier. By making these technologies more comprehensible, users will gain confidence and efficiency. This innovative project questions our relationship with technology while offering a true *enriched user experience*. The stakes are high: *demystifying AI* while preserving its undeniable benefits.

The Mariner project, an accessible innovation

Hayete Gallot, chief customer experience officer at Google Cloud, introduces the Mariner project, an artificial intelligence (AI) agent designed to enhance the interaction between humans and technology. This agent distinguishes itself by its ability to document every step of its decision-making processes. The main goal is to make it accessible and understandable for all.

Demystifying AI agents

The Mariner project aims to demystify the use of AI agents by offering an intuitive interface. With a simple principle, the user enters a query in a browser, and the agent immediately gets to work. This approach allows users to follow the agent’s journey, from execution to the presentation of final results.

Building trust

A central aspect of the Mariner project lies in the building of trust between the user and the agent. By documenting every step, the agent ensures the transparency of the process. This initiative is essential for familiarizing the general public with the real capabilities of AI and for reassuring those who may feel some apprehension towards these technologies.

A turning point in AI adoption

The recent period has marked a true turning point for companies in their adoption of AI technologies. While most companies were experimenting with these technologies in 2023, 2024 has been the year of production deployment. Decision-makers are now focusing on large-scale implementations.

Companies are conducting in-depth reflections on several parameters such as security, technical evolutions, and the control of costs associated with AI projects. The adoption of the Mariner project fits into this trend, facilitating the understanding of AI agents.

The market impact

The AI technology market is experiencing a diversification of sectors adopting these tools. Companies from various backgrounds, ranging from the automotive sector to retail, are participating in the race for innovation. This phenomenon marks increased competition where each player seeks to optimize their business processes.

Towards widespread adoption

The Mariner project illustrates Google Cloud’s desire to promote widespread adoption of AI. By effectively structuring engineering teams and optimizing inter-departmental collaboration, Google is successfully launching products like Mariner in line with market expectations.

The results are taking on an exponential dimension with an increasing diversification of AI technology usage, as shown by the success of Gemini in Workspace and NotebookLM, which is already attracting 100,000 user companies within a few months.

Comparison of markets: North America and Europe

Initially, Europe showed a certain lag in the adoption of AI technologies compared to North America. Now, the levels of adoption have become similar, although questions of merit regarding technological sovereignty are emerging. Innovation cannot occur without companies adhering to significant regulatory constraints.

AGI and new uses

General artificial intelligence (AGI) generates many expectations, but Google remains focused on the era of agents. Companies are turning to exclusively pragmatic solutions. They seek to understand how to orchestrate these agents and how to establish a relationship of trust with users. The demands are directed towards concrete use cases and operational applications.

This need for clarity and accessibility in the use of AI agents is reflected in recent developments, highlighting the need for a tangible evolution dedicated to users. Stakeholders at all levels are mobilizing to address these challenges and facilitate a smooth integration into contemporary processes.

Questions and answers about Google Cloud’s Mariner project

What is the Mariner project and what are its main objectives?
The Mariner project is an initiative by Google Cloud aimed at making artificial intelligence agents more accessible and understandable for the general public. Its main objective is to build trust by concretely demonstrating the capabilities of AI agents.

How does the Mariner project help demystify AI agents?
The Mariner project makes AI agents transparent by documenting every step of the query processing, thus providing references and intermediate results, which helps users better understand their operation.

Why is trust so essential in the adoption of AI agents?
Trust is crucial because it determines the acceptability of AI agents by the general public. By clearly showing how these agents work, the Mariner project addresses user concerns and helps them feel more at ease with the use of these technologies.

What types of interactions does the Mariner project offer users?
The Mariner project allows users to enter a query in a browser, after which the AI agent begins processing the request, providing them with information at each step. This makes the user experience interactive and informative.

How does the Mariner project differ from other AI solutions on the market?
The distinction lies in its ability to present the information processing workflow transparently and accessibly, unlike other solutions that may appear as a black box to users.

Who can benefit from the innovations brought by the Mariner project?
All users, whether individuals or professionals, can benefit from the innovations of the Mariner project, as it aims to make artificial intelligence usable and understandable for a wide range of people.

Is the Mariner project intended for specific sectors or is it applicable to all?
The Mariner project is designed to be applicable across all sectors, as it seeks to standardize the use of AI agents and facilitate their adoption in various professional and personal environments.

What are the user feedbacks regarding the Mariner project?
Initial feedback indicates that users appreciate the transparency provided by the Mariner project, ease of use, and the ability to understand the processes behind AI agents, thus reinforcing their trust in this technology.

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